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Document GPS Help Center

Need help? All the support you need, everything you need to know

What is Document GPS?

Document GPS is the easiest way to encrypt your email attachments, as well as turn off the ability for others to Download or Share your email attachments, even after you’ve pressed “Send”. Your dashboard shows you at a glance who has viewed, downloaded or shared each file.
Document GPS is a native email extension giving users protection and control of their attachments. Encrypt your email attachments from start to finish, track and manage recipient ability to view, download or share attachments, or revoke recipient access to your attachments all within a “1-stop shop” email extension.

Typical customers of Document GPS

Organizations of all sizes, from small to large, that wish to protect, control and track their important documents, client information, business IPs and communications.
Organizations install Document GPS to address several major challenges they are facing, e.g., cybersecurity; document ownership, control and tracking; productivity; sustainability.
Freelancers and individuals who need to protect and/or control their IP, important documents, personal information and communications.

Platform Supported:

Subscription Pricing Plan:

Language Supported:

Support Options:

Frequently asked questions

  • Laptop: Gmail, Microsoft Outlook
  • Desktop: Gmail, Microsoft Outlook
  • Mobile App: Gmail, Microsoft Outlook

Yes. Enterprises can install Document GPS by following the standard bulk install procedure for Google Workspace or Microsoft Office 365. An admin user guide will be provided once an enterprise purchases an Enterprise Plan.

All documents attached using Document GPS are encrypted and integrated with a distributed ledger. Senders can control who is allowed to download or share each attachment. Senders also have a timestamped immutable log which shows each time a recipient has viewed, downloaded or shared an attachment.

Document GPS has a range of document security, tracking, control and productivity features, all native to your email without a need to leave your email environment. For example:
  • Native Email Extension for Attaching a File - all uploaded files are immediately tokenized securely and integrated with a distributed ledger.
  • 1-stop shop attachment library. Everything is in one place
  • Document Management such as Search, Sort, Document Card View, Document Line View, and Envelope (folder) View
  • Document GPS tracking screen with a timestamped immutable log which shows each time a recipient has viewed, downloaded or shared an attachment.
  • Envelope Organizer (virtual folder) with eTag management
  • Gain insights into your direct and indirect recipients
  • Real-time management of Download and Share permissions
  • Request access
  • Revoke recipient access to files you have already shared
  • Recipient management
  • Profile management
  • Notifications and alerts
  • Security and Traceability
  • File Storage
  • Admin Control Panel (for Enterprise Plan holders)

The Document GPS mobile app has a similar set of features as those in the email extension except Envelope Organizer and Admin Panel. In addition, the mobile app enables users to select a photo from their device’s photo album or take a photo on the go. Photos or documents uploaded inside of the mobile app are immediately tokenized securely and integrated with a distributed ledger for secure and controlled sharing and tracking, as well as for preserving evidence.

Document GPS supports six document and photo types at the moment: PDF, Microsoft Word, Excel spreadsheet, PowerPoint, JPEG, PNG

You can attach up to 60 files in each email. The file size limit is 65 MB per file. The overall maximum storage for your account will depend on which account tier you have.

Yes. Email recipients copied in CC and BCC fields will have access to the Document GPS files in the email. The sender can set the Shareable and Downloadable permissions for these recipients.

Yes, you can view any email attachments sent to you via Document GPS as a recipient. However, you will not be able to send any files via Document GPS.

The recipient can still view the attachment and is not required to have Document GPS installed. Recipients can always access the Document GPS attachments sent to them for free.

My Library is a 1-stop shop dashboard that opens directly from your email account (no need to jump to another app to manage the security of your files). From My Library, you can see the status of all your attachments at one glance by user avatar indicators. Here you will see exactly who has viewed, downloaded or shared them.

Yes, you can use Document GPS to securely store your files even if they are very large. You can access your files via My Library, the Document GPS 1-stop dashboard from your web browser, your email and your mobile app right at your fingertips.

Standard support: Document GPS Help Center, Chat
Premium support available to the Enterprise Plan: Document GPS Help Center, Chat, Email and Phone

Getting Started - Installing Document GPS

How to bulk install Document GPS for enterprise users:

How to install Document GPS for enterprise users who choose not to use bulk install OR for non-enterprise Gmail users:

How to install Document GPS for non-enterprise Microsoft Outlook users:

Once the Document GPS Extension is installed, create a new email by clicking on “Compose” in Gmail or “New mail” in Microsoft Outlook, and refresh the screen to make the Document GPS Extension’s red orange paperclip icon appear.
If you are not signed in yet, click “SIGN IN WITH GOOGLE” or “SIGN IN WITH MICROSOFT” to sign in Document GPS linked with your email account.

Adding Secure Email Attachment via Document GPS

Compose an email as usual. To attach a secure email attachment via Document GPS, all you need to do is to click on the red orange paper clip instead of the traditional paperclip inside your email toolbar. The Update File screen will appear.

In the Upload File screen, you can:

Once you have attached the file and completed the email, click Send to share the file.
The recipient(s) open the email received and click on the attachment to view the secure file you have shared with them.
First-time recipients only need to go through the simplified sign-up steps.

My Library

Your 1-stop shop My Library lets you monitor, track and manage your attachments that have been uploaded and received, as well as all your recipients. Effortlessly all in one workbench.
In the Gmail version, the dashboard can be expanded from a small extension view to a full view.
My Library has two main tabs: Documents and Envelopes.

Documents

In the Documents Tab, you can see all the documents that you sent, received and uploaded in one glance in either a document card view or a document line view.

The global functions include:

For each document, there is a range of functions available as follows:

Document GPS Tracking:

Manage e-Tags and Envelopes:

e-Tags and Envelopes

Manage your files, documents and attachment through a virtual folder using E-tags and Envelopes

There is a range of functions available as follows:

My Profile

This is where personal information such as profile avatar, first and last name, email, and phone number can be found. Your phone number will not be visible to anyone else

Notifications

The Notifications Panel alerts you to important events that take place in your account, including when you have had a file shared with you or when your permissions status changes

Other Tips

View Files via Document GPS Extension and WebViewer (GPS not installed):